As of January 1, 2019, all participating providers must register for and maintain electronic funds transfer (EFT) capability for the payment of claims, capitation, and incentive-based programs. EFT registration enables a direct electronic payment from Independence to your bank account versus mailed check payments that can be lost or take several days to reach you.

This requirement is reflected in the Provider Manual for Participating Professional Providers and the Hospital Manual for Participating Hospitals, Ancillary Facilities, and Ancillary Providers.

The benefits of EFT

There are several benefits of using EFT over conventional paper-based methods, including:

• higher security
• faster access to funds
• reduced administrative processing time

EFT resources

Resources are available to assist you in registering and maintaining EFT capabilities with us.

Please follow the process for participating or non-participating providers:

• Participating providers: Complete and submit the Electronic Funds Transfer Enrollment Form - For participating providers.

• Non-participating providers: Complete and submit the Electronic Funds Transfer Enrollment Form - For non-participating providers.

Review the EFT Attestation and Registration ​Guide for additional assistance.​