Changes to our medical and claim payment policies for our commercial and Medicare Advantage Benefits Programsoccur frequently in response to industry, medical, and regulatory changes. In order to keep you up to date withchanges to our policies, we have enhanced the information available in the Site Activity section of our Medical PolicyPortal, as previously communicated.

Updated Site Activity section The Site Activity section now includes a snapshot of all activity that occurred within a given month, including: Notifications New Policies Updated Policies Reissued Policies Coding Updates Archived Policies The Site Activity section is updated in real time as changes are made to the Medical Policy Portal. For your convenience, the information provided in Site Activity can be printed to keep a copy on hand as a reference.

Accessing policy information

To access the updated Site Activity section, go to our Medical Policy Portal and select Accept and Go to Medical Policy Online. From here you can select Commercial or Medicare Advantage under Site Activity to view the monthly changes. To search for active policies, select either the Commercial or Medicare Advantage tab from the top of the page. You can also get to our Medical Policy Portal through the NaviNet^® web portal by selecting the Reference Tools transaction, then Medical Policy.

We hope these changes allow you to stay better informed of our medical and claim payment policy activity.

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