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Temporary issue affecting batch eligibility and benefits information

July 31, 2012

The ability to obtain batch eligibility and benefits information (270/271 transactions), through either HDX or Passport, is currently experiencing a temporary issue. You may notice intermittent delays and an incomplete return of data for both BlueExchange® and local membership. We expect this issue to be resolved by August 11, 2012. We apologize for any inconvenience.

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