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Changes to Independence medical and claim payment policies for our
commercial and Medicare Advantage Benefit Programs occur in response to
industry, medical, and regulatory changes. We encourage you to view the Site
Activity section of our Medical Policy Portal in order to keep up to date with
changes to our policies.
The Site Activity section is updated in real time as changes are made to the
medical and claim payment policies. Topics include:
- Notifications
- New Policies
- Updated Policies
- Reissued Policies
- Coding Updates
- Archived Policies
For your convenience, the information provided in Site Activity can be
printed to keep a copy on hand as a reference.
To access the Site Activity section, go to our Medical Policy
Portal and select Accept and Go to Medical Policy Online. From
there you can select Commercial or Medicare Advantage under
Site Activity to view the monthly changes. To search for active policies,
select either the Commercial or Medicare Advantage tab from
the top of the page. To access policies from Independence NaviNet?
Plan Central, select Medical Policy Portal under Provider Tools in the
right-hand column.
New format for commercial medical and claim
payment policies
We recently updated the format of the commercial medical and claim payment
policies posted on the Medical Policy Portal.
The policy document sections have been reordered and now display as
follows:
- Policy
- Guidelines
- Description
In addition, two new sections ? Coding and Billing Requirements and Policy
History ? have been incorporated into the layout. These changes align the
format of our commercial policies with our Medicare Advantage polices, making
it easier to find information quickly.
NaviNet is a registered trademark of NaviNet, Inc., an
independent company.
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