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Important information regarding Medical/Surgical and Chemotherapy/Infusion Authorization requests

November 4, 2013

 

Important! An update has been made to the information contained on this web page. This page has been retained for archival purposes only. Please refer to our Business Transformation archive page for the latest information.

   >> Business Transformation: Complete Communication Archive


NaviNet and IBC are receiving a number of inquiries related to Medical/Surgical and Chemotherapy/Infusion authorization requests. When initiating either of these requests through the NaviNet® provider portal, please follow these steps: Select the appropriate group and location from the Facility/Admitting Physician drop-down menu. The individual physician name is no longer required.Enter the member's complete identification number (including alpha prefix). Member name and date of birth are optional fields.Enter a date of service. Medical/Surgical requests can be dated retroactively up to two days from the current date, or up to 180 days into the future.For more information regarding NaviNet transactions, please refer to the NaviNet Transaction Changes section of the Business Transformation web page.

NaviNet® is a registered trademark of NaviNet, Inc., an independent company.

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