The Baby BluePrints program promotes early outreach to members
who have been identified as having risk factors within their first
trimester of pregnancy. We ask that you inform pregnant IBC
members about the Baby BluePrints program at their first prenatal
visit and encourage them to self-enroll by calling our toll-free
number, 1-800-598-BABY. Upon calling, a Health Coach will
explain
the program to the member and ask her a series of questions to
complete the enrollment process.
Once enrolled in the program, members will receive a welcome letter
that includes information on how to access educational materials on
our secure member website, ibxpress.com, and the 1-800-598-BABY
phone number for questions and support during pregnancy.
In addition, high-risk members eligible for condition management
will be given the name and contact information for a Health Coach.
Resources available
A flyer is available upon request to place in the member?s chart and
distribute at the first prenatal visit to encourage her to enroll in Baby
BluePrints. To order flyers, please submit an online request
or call the Provider Supply Line at
1-800-858-4728.
If you have any questions, please call Customer Service at
1-800-ASK-BLUE.
Postpartum office visits
As a reminder, postpartum visits should be scheduled 21 to 56 days after
delivery. Adhering
to this time frame provides the best opportunity to assess the physical healing
for new
mothers and to prescribe contraception, if necessary. These visits should be
scheduled
before members are discharged from the hospital.