The Winter 2011 edition of 
Inside IPP, an inter-plan programs publication, is now available and 
features the following articles:
	   
	    - Expediting medical record 
requests from the Host Plan
- Precertifying additional 
days for inpatient hospital stays
- 2011 provider 
satisfaction survey results
- Reminder: Check member ID 
cards
- Change to mass 
adjustments for outpatient fee schedule changes for IBC claims
- Updated payer ID grids 
now available
- The importance of the 
Coordination of Benefits Questionnaire
- Medical policy and 
precertification requirements for out-of-area members
- Preparing for 
ICD-10: Update for facility providers
Go to www.ibx.com/insideipp to read this edition of 
Inside IPP. There you also will find a complete archive of past 
editions. Printed copies are available by submitting an online request at www.ibx.com/providersupplyline or by calling the 
Provider Supply Line at 1-800-858-4728.
	   Inside IPP is a newsletter 
intended to increase provider awareness of and satisfaction with the 
BlueCard? Program. It introduces new 
initiatives related to BlueCard processing and highlights plans for 
improvement.