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Medication Therapy Management program available for your patients

December 30, 2015

Independence is working with FutureScripts®, an independent company, to offer a Medication Therapy Management (MTM) program to patients enrolled in a Medicare Advantage plan. This program ensures that they are receiving the safest, most effective medications while helping to reduce out-of-pocket costs.

Program details

A patient is eligible for participation in the MTM program if he or she has three or more chronic diseases, including:

  • bone/joint disease (i.e., osteoporosis or rheumatoid arthritis)
  • chronic heart failure
  • diabetes
  • high cholesterol
  • high blood pressure
  • mental health issues (i.e., depression)
  • respiratory diseases (i.e., asthma or chronic obstruction pulmonary disease)

Independence patients who qualify will be automatically enrolled in the MTM program and will receive the following:

  • an introduction letter describing the MTM program;
  • a full medication review by a specially trained pharmacist, including:
    • high-risk medications (for members taking certain medications that have a high risk of serious adverse effects when there may be safer drug alternatives);
    • medication adherence (for members who are not taking certain diabetes, high blood pressure, or high cholesterol medicines as prescribed);
  • a summary medication review package that contains a medication action plan;
  • telephonic outreach and review at least every three months and an updated action plan if any changes are necessary.

Medication reviews are offered once a year but may occur more frequently if a patient is diagnosed with new conditions or prescribed new medications. Medicare requires that MTM programs automatically enroll anyone who qualifies during the calendar year; however, participation is voluntary and enrollees have the opportunity to opt-out at any time. If your patient is automatically enrolled, they will remain in the program throughout the calendar year unless they opt-out or change their plan.

If you have any questions regarding this program, please contact the FutureScripts MTM Department at 1-855-380-1228.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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