As previously communicated, IBC is in the process of transitioning our claims processing to a new platform. During this time, we will be working with you in a dual claims-processing environment until all of our business is on the new platform. Providers will likely see a mix of migrated and non-migrated members. Beginning in July, the Eligibility and Benefits Detail screen for migrated members will display the National Provider Identifier (NPI) of the member?s primary care physician, where applicable. In addition, as part of our ongoing transition, all NaviNet offices will be converted to the new platform in mid-October. As a result, most providers will see a difference in their provider group drop-down menus within many individual transactions on the NaviNet web portal. Some other significant changes that providers will see on the new platform include the following: NaviNet office will move from a location-specific to a group-specific office configuration. Because there will no longer be a need for duplicate records to differentiate between HMO and PPO lines of business, we will consolidate drop-down lists. Customized provider group name descriptions will be eliminated. Also coming in October, IBC will introduce a new transaction ? called Allowance Inquiry ? to replace the retired Fee Schedule Inquiry transaction. More information about these changes, including the availability of detailed user guides, will be communicated through future articles in Partners in Health Update^SM. If you have any questions regarding these upcoming NaviNet changes, please call the eBusiness Hotline at 215-640-7410.

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