Effective September 5, 2016, Independence will implement changes to the ePASS^® incentive program for 2016. These changes are based on a more than three-year analysis of the program. Because there was little evidence to show that care gaps were closed when multiple visits occurred within a short time frame, we will no longer offer an incentive for ePASS^® submissions for a second visit. The incentive payment will be limited to one electronic SOAP (Subjective, Objective, Assessment, and Plan) Progress Note submission per practice for each eligible member, per calendar year. In addition, please note that we are no longer offering a bonus payment for SOAP submissions that happen within 30 days of the face-to-face encounter.

The new incentive payment will be effective for all ePASS^® SOAP Progress Note submissions received on or after September 5, 2016. Submissions received prior to September 5, 2016, will be paid at the previously communicated incentive levels. The eligible dates of service for this program will remain January 1, 2016, through December 31, 2016.

If you have any questions regarding SOAP Progress Notes or using ePASS^®, please contact Inovalon at 1-877-448-8125. For any questions about the ePASS^® incentive or payment, please email us.