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Updated Provider Manual now available

March 2, 2015

The Provider Manual for Participating Professional Providers ( Provider Manual) has recently been updated and is now available through the NaviNet® web portal. The Provider Manual is located in the Current Publications section of Independence NaviNet Plan Central.

For a list of changes that were made to the Provider Manual, please refer to the Revision History, which outlines the revision dates, a brief description of the changes, and the sections of the manual that were affected. Updates include changes to our policies, procedures, and programs as previously communicated through Partners in Health UpdateSM, Provider Bulletins, and/or direct mailings.

For your convenience, a printer icon appears at the beginning of each section so you can easily print individual sections.

Updates to the manuals are made as needed, so please be sure to check Independence NaviNet Plan Central frequently to ensure you have the most up-to-date information regarding our policies, procedures, and programs.

If you do not yet have access, please visit NaviNet to register. Paper copies of the manuals are available by submitting an online request at or by calling the Provider Supply Line at 1-800-858-4728.

NaviNet® is a registered trademark of NaviNet, Inc., an independent company.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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