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An updated Provider Manual now available

May 1, 2014

The Provider Manual for Participating Professional Providers (Provider Manual) has recently been updated and is now available on the NaviNet® web portal. Access the updated Provider Manual in the Current Publications section of IBC NaviNet Plan Central.

For a list of changes that were made, please refer to the Revision History page, which outlines the revision date, a brief description of the change, and the section(s) of the manual that were impacted. The majority of changes stemmed from our ongoing transition to a new operating platform. Also included were updates to our policies, procedures, and programs as previously communicated through Partners in Health UpdateSM.

For your convenience, we?ve also added a printer icon at the beginning of each section that offers you the ability to easily print each section individually.

If you do not have access to NaviNet, you can register by going to NaviNet and selecting Sign Up from the top right. Paper copies of the manuals are available by submitting an online request or by calling the Provider Supply Line at 1-800-858-4728.

Updates to the manuals are made as needed, so please be sure to check IBC NaviNet Plan Central frequently to ensure you have the most up-to-date information regarding our policies, procedures, and programs.

NaviNet® is a registered trademark of NaviNet, Inc., an independent company.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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