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New Independence Administrators office location

December 1, 2015

In January 2016, the Independence Administrators office located in Fort Washington, PA, will relocate to Philadelphia, PA. The new office will be located at:

  • 1900 Market Street
  • Philadelphia, PA 19103

The move is strategically planned so that there is limited disruption to service. The first day of business in the new office space is scheduled for Monday, January 11, 2016.

Important contact information

The current mailing address, phone number, payer ID for Electronic Data Interchange services, and email address will remain the same.

Mailing address Email address and website
Independence Administrators
c/o Processing Center
P.O. Box 21974
Eagan, MN 55121
Email address: iacustomerservice@ibxtpa.com
Website: www.ibxtpa.com

Stay tuned for more updates from Independence Administrators.

Independence Administrators is an independent licensee of the Blue Cross and Blue Shield Association.


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Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.