In the November 2011 edition of 
Partners in Health 
UpdateSM, we announced that we would be updating our 
interactive Provider Automated System, available through 
1-800-ASK-BLUE.
Please note that these updates have been postponed due to the need for further 
testing. We will update you on our progress in the IBC News & Announcements 
section on the NaviNet
® web portal as well as in future editions 
of 
Partners in Health Update.
Rest assured that we?re working hard towards the finalization of the updated 
system, which will help you to obtain the information you need quickly and 
efficiently. Thank you for your continued understanding during this transition.
NaviNet® is a registered trademark 
of NaviNet, Inc., an independent company.