Changes to Independence medical and claim payment policies for our commercial and Medicare Advantage Benefit Programs occur in response to industry, medical, and regulatory changes. We encourage you to view the Site Activity section of our Medical Policy Portal to stay up to date with changes to our policies.
The Site Activity section is updated in real time as changes are made to the medical and claim payment policies. Topics include:
- Notifications
- New Policies
- Updated Policies
- Reissued Policies
- Coding Updates
- Archived Policies
For your convenience, the information provided in Site Activity can be printed to keep a copy on hand as a reference.
To access the Site Activity section, go to our
Medical Policy Portaland select
Accept and Go to Medical Policy Online. From there you can select
Commercial or
Medicare Advantage under Site Activity to view the monthly changes. To search for active policies, select either the
Commercial or
Medicare Advantage tab from the top of the page. To access policies from the NaviNet® web portal (NaviNet Open), go to Independence NaviNet Open Plan Central, and select
Medical Policy Portal under Quick Links in the right-hand column.
Important policy information about COVID-19
In response to COVID-19, we have published a News & Announcements article on our Medical Policy Portal. The article includes testing information from the Centers for Disease Control and Prevention (CDC).
To view the
Testing for SARS-CoV-2 (Coronavirus Disease 2019 (COVID-19)) article, select
Commercial or
Medicare Advantageunder the News & Announcements header on the Medical Policy Portal home page.
We also have a dedicated
COVID-19 resource page with CDC guidance.
NaviNet® is a registered trademark of NantHealth, an independent company.