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Reminder: NaviNet® resources available

December 30, 2015

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As previously communicated, Independence has instituted a number of provider self-service requirements under which providers must use the NaviNet web portal to obtain certain information. Therefore, all participating providers, facilities, Magellan-contracted providers, and billing agencies that support provider organizations are required to have NaviNet access.

Over the past several years, we have been making updates and enhancing Independence NaviNet Plan Central to provide the best tool possible for our provider network. Given the significant number of changes, we created a repository on our Provider News Center to house all NaviNet-related information we publish. The NaviNet Resources page includes dozens of transaction-specific user guides and instructional webinars, as well as a communication archive of articles published in Partners in Health UpdateSM about NaviNet changes.

If you have any questions about NaviNet transactions or you would like training for your office, please call the eBusiness Hotline at 215-640-7410. If you are not yet NaviNet-enabled, go to the NaviNet website to sign up.

NaviNet is a registered trademark of NaviNet, Inc., an independent company.

Magellan Healthcare, Inc., an independent company, manages mental health and substance abuse benefits for most Independence Blue Cross members.

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This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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