The Hospital Manual for Participating Hospitals, Ancillary Facilities, and Ancillary Providers (Hospital Manual) has recently been updated and is now available through the NaviNet^® web portal. The Hospital Manual is located in the Current Publications section of Independence NaviNet Plan Central.

For a list of changes that were made to the Hospital Manual, please refer to the Revision History, which outlines the revision dates, a brief description of the changes, and the sections of the manual that were affected. Updates include changes to our policies, procedures, and programs as previously communicated through Partners in Health Update℠, Provider Bulletins, and/or direct mailings.

For your convenience, a printer icon appears at the beginning of each section so you can easily print individual sections.

Updates to the manuals are made as needed, so please be sure to check Independence NaviNet Plan Central frequently to ensure you have the most up-to-date information regarding our policies, procedures, and programs.

If you do not yet have NaviNet access, please visit NaviNet to register. Paper copies of the manuals are available by submitting an online request or by calling the Provider Supply Line at 1-800-858-4728.

NaviNet is a registered trademark of NaviNet, Inc., an independent company.