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User guides and webinar now available for recent NaviNet® transaction changes

April 1, 2015

As previously communicated, significant changes were made in March to the NaviNet web portal. We encourage you to review the new user guides and webinar listed below, which are posted in the NaviNet Transaction Changes section of our Business Transformation site.

  • NaviNet Office Conversion Guide and webinar
  • Tiering Enhancement Guide
  • Allowance Inquiry Guide
  • Network Facility Inquiry Guide
  • Network Provider Inquiry Guide

If you have questions after reviewing these resources, please call the eBusiness Hotline at 215-640-7410.

Later this month, we will introduce a new transaction – Cash Management ? that provides you with a weekly payment accumulation and summary of payments received for the current year. More information about this new transaction will be posted to Independence NaviNet Plan Central in the coming weeks.

NaviNet is a registered trademark of NaviNet, Inc., an independent company.

This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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