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Independence?s specialty pharmacy provider, BriovaRx (administered by 
FutureScripts®, our independent pharmacy
benefits manager) offers access to such things as experienced clinicians and 
refill reminders. Through BriovaRx,
Independence members will have access to:
- 24/7 video consultations. Through the secure web video consultation 
program, called BriovaLiveTM, pharmacists
are available anytime to answer questions, provide self-administration 
medication training, and help members
follow personalized treatment plans.
- Ongoing patient education and support. Members will receive 
educational materials on their specific
medications. BriovaRx staff communicates with the member?s other health care 
providers regarding follow-up,
when appropriate, in order to help them manage their condition more 
effectively. BriovaRx clinicians will counsel
patients on how the medication works, how to administer and store the drug, how 
to manage any side effects, and
answer any questions or concerns the member may have.
- Confidential, convenient ordering and delivery. Members can order 
medications by phone for delivery
anywhere in the U.S. with no shipping charges.
- Refill reminders. Members will receive a phone call before their 
medication refill date to schedule the next delivery
and help them adhere to their treatment without disruption.
Mandatory specialty pharmacy benefit
Some Independence members have a mandatory specialty pharmacy benefit where 
they must obtain their specialty
drugs from BriovaRx. As of January 1, 2017, for those members with this 
benefit, the first prescription fill must be
obtained through BriovaRx. The member may call the number on their 
identification card to find out the details of their
plan. For more information on specialty drugs, visit our website.
For more information
Members can reach BriovaRx to have a prescription filled by calling 
1-855-4BRIOVA (1-855-427-4682) or by visiting Briova Rx's
website. If you 
have any questions regarding the BriovaRx or the mandatory specialty pharmacy 
benefit,
please contact Customer Service at 1-800-ASK-BLUE.
FutureScripts is an independent company that provides 
pharmacy benefits management services.