IBC will soon change the way members are enrolled in our Baby BluePrints
maternity program. The overall goal of the Baby BluePrints program ? to reach
out to members who have been identified as having risk factors within their
first trimester of pregnancy ? is not changing.
Beginning May 6, 2013, when IBC maternity members come in for their first
prenatal visit, they no longer need to
complete the Initial Maternity Patient Questionnaire (IMPQ). Instead, we ask
that you let them know about the Baby
BluePrints program and encourage them to call our toll-free number, [
]1-800-598-BABY[], to self-enroll. Upon calling, a Health
Coach will explain the program to the member and ask her a series of questions
to complete the enrollment process.
Once enrolled in the program, members will receive a welcome letter that
includes information on how to access educational materials on our secure
member website, ibxpress.com, and the [
]1-800-598-BABY[] phone number for questions and support
during pregnancy. In addition, high-risk members will be given the name and
contact information for their Health Coach.
If in subsequent prenatal visits you discover that a maternity member has not
yet self-enrolled in Baby BluePrints, or you feel that she may benefit from
case management due to a high-risk pregnancy, you can refer the member to the
program by completing an online [
]physician referral form[]. When you submit the online referral form, we
will make certain that members who need additional support are encouraged to
enroll in case management. You can also call [
]1-800-ASK-BLUE[] to refer a high-risk maternity member
for case management.
[
]Changes in the prenotification process[
]
Currently, once an IMPQ is submitted for a member, the submission generates a
maternity prenotification number that providers can view through the
NaviNet[
]?[] web portal using the Authorizations transaction. With
the discontinuation of the IMPQ, a prenotification number will no longer be
generated. Therefore, as of May 6, 2013, you will no longer need to obtain
prenotification or notify IBC of the delivery.
Note: Providers must continue to inform IBC of any OB antepartum admissions,
any babies admitted to the neonatal intensive care unit (NICU), and any
detained babies.
If you have any questions about these changes, please call Customer Service at
[
]1-800-ASK-BLUE[].
Please continue to enroll maternity members using the IMPQ until May 3, 2013.
[
]NaviNet[]?[] is a registered trademark of
NaviNet, Inc., an independent company.[
]