As previously communicated, access to the NaviNet web portal is now a
requirement for all providers (including any third-party agencies that assist
with administrative/billing activities).
Several self-service requirements are already in effect, such as obtaining
claim status information and member eligibility and submitting certain
authorization types, and new initiatives have been announced that will require
the sole use of NaviNet in order to interact with IBC. We will continue to
introduce a series of new requirements requiring the use of NaviNet in the near
future.
If you have not already registered for NaviNet, please do so by going to [
]NaviNet[] and selecting Sign Up from the top
right. If you have questions regarding the registration process or the NaviNet
requirement in general, please call the eBusiness Provider Hotline at [
]215-640-7410[].
NaviNet? is a registered trademark of NaviNet,
Inc., an independent company.