The next release of the SMART Registry will be mailed to providers? offices in
June 2012. This is the second release of the SMART Registry to include reports
created using the Healthcare Effectiveness Data and Information Set (HEDIS
®).
The SMART Registry is sent to providers annually on password-protected CDs.
Separate letters that include password information will be mailed to practices
a few days prior to mailing the SMART Registry CD. Practices may also look up
their password on the NaviNet
® web portal by selecting Reference
Tools from the Plan Transactions menu.
Introducing the Connections Provider Portal
Along with this year?s SMART Registry, we are introducing the Connections
Provider Portal, a website for network clinicians. The Connections Provider
Portal is designed to make it easy for you and your office staff to view
patient reports, refer an eligible patient to a Health Coach, and link to
patient education materials and physician support information. For access to
the new Connections Provider Portal, call the Connections Program Provider
Support Line at
1-866-866-4694. There will also be
information on how to register for the new portal in your SMART Registry
mailing.
The Member Campaign Report
As a reminder, physicians can still request monthly reports from Connections
Provider Specialists (CPS). The Member Campaign Report is a tool physicians can
use to identify patients included in the Connections Program?s outreach
campaigns. This monthly report includes the following information:
patient?s name;
date of birth;
chronic conditions;
effective care measures for chronic conditions;
most recent dates of service for tests or exams;
medication lists, fill dates, and persistence rates.
The Member Campaign Report allows you to sort and filter the information to
find patients who may have a gap in care. For example, you can look for
patients with diabetes who have not had their HbA1c test or for those with an
HbA1c value greater than 7.
Contact us
To speak with a CPS about the Member Campaign Report, SMART Registry, or the
new Provider Portal, call the Provider Support Line at
1-866-866-4694. A CPS can work with you and your office
staff to obtain the Member Campaign Report, sort the SMART Registry CD to
provide the most important information for you, and assist you in navigating
the Provider Portal. CPSs can also help with making referrals to the
Connections
SM Health Management Program.
SMART® is a registered trademark of Health
Dialog Services Corporation, an independent company.
HEDIS® is a registered trademark of the National Committee for
Quality Assurance (NCQA).
NaviNet® is a registered trademark of NaviNet, Inc., an
independent company.