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Important information regarding the Eligibility and Benefits Inquiry transaction

November 4, 2013

 

Important! An update has been made to the information contained on this web page. This page has been retained for archival purposes only. Please refer to our Business Transformation archive page for the latest information.

   >> Business Transformation: Complete Communication Archive


NaviNet and IBC have identified an issue with the Eligibility and Benefits Inquiry transaction when searching for select members using name and date of birth. Please use the member's identification number when initiating an eligibility search until further notice.For more information regarding NaviNet transactions, please refer to the NaviNet Transaction Changes section of the Business Transformation web page.

NaviNet® is a registered trademark of NaviNet, Inc., an independent company.

This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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