In May, the Referrals transaction on the NaviNet® web portal
will be upgraded to NaviNet Open, which is the new look and feel that NaviNet
recently implemented for Plan Central. While the workflow remains similar, you
will see the following changes specific to referral submissions and inquiries:
- Screens may look different.
- The procedure code field will not offer search
capabilities/functionality.
- The search for a refer-to professional provider or facility will be
modified.
A new user guide describing the transaction in greater detail is available
in the NaviNet Resources section of our Provider News Center. Look for more
information on Independence NaviNet Plan Central about a webinar. If you have
any questions regarding these changes, call the eBusiness Hotline at
215-640-7410.
Note: All participating providers are required to register for
NaviNet. If you have not yet done so, go to the NaviNet website to sign up. If your office is currently
NaviNet-enabled but would like training, call our eBusiness Provider
Hotline.
NaviNet is a registered trademark of NaviNet, Inc., an
independent company.