Attention! An update has been made to this 
page. 
To align with Centers for Medicare & Medicaid Services (CMS) guidelines, 
Independence will begin recovering
Medicare Advantage claim overpayments within four years of the claims payment 
date. Currently, Independence
recovers overpayments up to 18 months from the claim payment date.
Effective October 1, 2016, providers will be notified of 
any Medicare Advantage claim overpayments identified with
good cause within four years of the claim payment date consistent with the CMS 
guidance below.
CMS guidance
42 CFR ?405.980 gives guidance to Payers that overpayment recoveries can 
occur:
- Within one year from the date of the initial determination or 
redetermination for any reason.
- Within four years from the date of the initial determination or 
redetermination for good cause as defined in
?405.986.
- At any time if there exists reliable evidence as defined in ?405.902 that 
the initial determination was procured by
fraud or similar fault as defined in ?405.902.
- At any time if the initial determination is unfavorable, in whole or in 
part, to the party thereto, but only for purpose
of correcting a clerical error on which that determination was based.
- At any time to effectuate a decision issue under the coverage appeals 
process.
Per CMS requirements to ensure and maintain payment integrity, the 
Independence Corporate Financial Investigation
Department Provider Audit team will continue performing claims audits to 
identify and correct improper claims
payments for Medicare Advantage in accordance with the CMS guidance. 
Overpayment examples include, but are not
limited to, the following:
- billing errors, such as any deviation from National Correct Coding 
Initiative (NCCI) guidelines and incorrect use of
billing modifiers;
- payment errors, such as an incorrect fee schedule rate applied to a 
claim.
When such overpayments are recovered, we ask that you 
make best efforts to refund any overpaid cost-sharing (i.e., copayment, 
deductible, and coinsurance) that was collected from the affected members.
The Independence overpayment recovery and appeals processes remain 
unchanged.
If you have any questions, please contact your Network Coordinator.