As previously communicated, when submitting claims for IBC members, please be
sure to continue using a valid National Provider Identifier (NPI) for billing,
rendering, and referring providers, as applicable. This requirement applies to
all claims — including those that are processed on our current and new
operating platforms as we continue our transition of membership to the new
claims processing system.
It is critical that you submit claims with a valid NPI, as the claims
processing system reviews each claim for this data. Providers should work with
their clearinghouse/trading partner to ensure accurate claims submission.
Using an invalid NPI could delay processing and payment.
The most common reasons that an NPI would be considered invalid are:
The NPI is terminated.
The NPI is entered incorrectly.
The number is invalid.
Resources
For additional information about NPI regulations, implementations, reports, and
resources, visit our
website. For more information about our
Business
Transformation, please visit our dedicated site.