Independence is introducing a new pharmacy program for certain Medicare 
Advantage HMO or PPO members.
We have contracted with ExactCare?
 Pharmacy to offer unique medication packaging solutions for Medicare 
Advantage members who are currently taking six or more maintenance medications. 
ExactCare Pharmacy specializes in managing medication refills for members with 
multiple disease states and complex medication regimens. In addition to 
promoting medication adherence for oral medications, ExactCare Pharmacy is also 
set up to dispense and deliver unit-of-use products (e.g., inhalers, insulin) 
and over-the-counter products.
Eligible members will receive a letter 
from Independence advising them of their eligibility for this new program, and 
to expect an outreach call from ExactCare, further explaining the program. 
Upon enrollment, a pharmacist from ExactCare will contact the member and begin 
the following:
- conduct medication reconciliation;
- coordinate monthly fills of prescriptions;
- offer to replace traditional pharmacy vials with unique multi-dose 
adherence packaging.
In addition, the pharmacist may contact providers to obtain clarification 
regarding the member?s medication regimen.
ExactCare?s packaging 
synchronizes all medication refill schedules and delivers a single monthly 
package directly to the member?s home.
 We ask providers whose patients 
are interested in this program to support those members interested in this new 
service and cooperate with ExactCare?s outreach efforts.
For more 
information regarding the program, visit ExactCare?s website or call 
1-877-355-7225.