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Independence offers unique pharmacy program for Medicare Advantage members

March 8, 2018

Independence is introducing a new pharmacy program for certain Medicare Advantage HMO or PPO members.

We have contracted with ExactCare? Pharmacy to offer unique medication packaging solutions for Medicare Advantage members who are currently taking six or more maintenance medications. ExactCare Pharmacy specializes in managing medication refills for members with multiple disease states and complex medication regimens. In addition to promoting medication adherence for oral medications, ExactCare Pharmacy is also set up to dispense and deliver unit-of-use products (e.g., inhalers, insulin) and over-the-counter products.

Eligible members will receive a letter from Independence advising them of their eligibility for this new program, and to expect an outreach call from ExactCare, further explaining the program. Upon enrollment, a pharmacist from ExactCare will contact the member and begin the following:

  • conduct medication reconciliation;
  • coordinate monthly fills of prescriptions;
  • offer to replace traditional pharmacy vials with unique multi-dose adherence packaging.

In addition, the pharmacist may contact providers to obtain clarification regarding the member?s medication regimen.

ExactCare?s packaging synchronizes all medication refill schedules and delivers a single monthly package directly to the member?s home.

We ask providers whose patients are interested in this program to support those members interested in this new service and cooperate with ExactCare?s outreach efforts.

For more information regarding the program, visit ExactCare?s website or call 1-877-355-7225.


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