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View up-to-date policy activity on our Medical Policy Portal

November 17, 2017

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Changes to Independence medical and claim payment policies for our commercial and Medicare Advantage Benefit Programs occur in response to industry, medical, and regulatory changes. We encourage you to view the Site Activity section of our Medical Policy Portal in order to keep up to date with changes to our policies.

The Site Activity section is updated in real time as changes are made to the medical and claim payment policies. Topics include:

  • Notifications
  • New Policies
  • Updated Policies
  • Reissued Policies
  • Coding Updates
  • Archived Policies

For your convenience, the information provided in Site Activity can be printed to keep a copy on hand as a reference.

To access the Site Activity section, go to our Medical Policy Portal and select Accept and Go to Medical Policy Online. From there you can select Commercial or Medicare Advantage under Site Activity to view the monthly changes. To search for active policies, select either the Commercial or Medicare Advantage tab from the top of the page. To access policies from Independence NaviNet? Plan Central, select Medical Policy Portal under Provider Tools in the right-hand column.

New format for commercial medical and claim payment policies

We recently updated the format of the commercial medical and claim payment policies posted on the Medical Policy Portal.

The policy document sections have been reordered and now display as follows:

  • Policy
  • Guidelines
  • Description

In addition, two new sections ? Coding and Billing Requirements and Policy History ? have been incorporated into the layout. These changes align the format of our commercial policies with our Medicare Advantage polices, making it easier to find information quickly.

NaviNet is a registered trademark of NaviNet, Inc., an independent company.

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This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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