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The Baby BluePrints program promotes early outreach
to members who have been identified as having risk
factors within their first trimester of pregnancy. We
ask that you inform pregnant IBC members about the
Baby BluePrints program at their first prenatal visit and
encourage them to self-enroll by calling our toll-free
number, 1-800-598-BABY. Upon calling, a Health Coach
will explain the program to the member and ask her a
series of questions to complete the enrollment process.
Once enrolled in the program, members will receive
a welcome letter that includes information on how to
access educational materials on our secure member
website, ibxpress.com, and the 1-800-598-BABY phone
number for questions and support during pregnancy. In
addition, high-risk members will be given the name and
contact information for their Health Coach.
Resources available
A flyer is available upon request to place in the
member?s chart and distribute at the first prenatal
visit to encourage her to enroll in Baby BluePrints.
To order flyers, please submit an online request or call the Provider
Supply Line at 1-800-858-4728.
Postpartum office visits
As a reminder, postpartum visits should be scheduled
21 to 56 days after delivery. Adhering to this time
frame provides the best opportunity to assess the
physical healing for new mothers and safely prescribe
contraception, if necessary.
These visits should be scheduled before members are
discharged from the hospital.
If you have any questions, please call Customer Service
at 1-800-ASK-BLUE.
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