Home Administrative Billing & Reimbursement BlueCard® Health and Wellness Medical PEAR portal Pharmacy Products Quality Management

Member benefit changes and clarifications for commercial members

November 6, 2017

Effective January 1, 2018, unless otherwise noted, the following member benefit changes and clarifications will be implemented for several commercial programs for Independence members:

Type of benefit/service Plans affected Change/clarification Alternative therapies/ complementary medicine HMO POS/DPOS EPO/Closed Panel PPO PPO The definition of complementary medicine has been updated to recognize the National Institutes of Health definition as the acceptable definition. Chemotherapy HMO POS/DPOS EPO/Closed Panel PPO PPO Language has been updated to include biologics as a type of chemotherapy and to require reliable evidence in addition to U.S. Food and Drug Administration approval to support the coverage of a drug or biologic. Durable medical equipment (medical supplies) HMO POS/DPOS EPO/Closed Panel PPO PPO The definition of consumable medical supply has been added. Consumable medical supplies have been included in the benefit exclusion language. Additional examples of excluded supplies have been added to the list. Experimental/investigative services HMO POS/DPOS EPO/Closed Panel PPO PPO Language has been updated to clarify that reliable evidence is required to support coverage of a drug or biologic. Hearing aids/cochlear implants HMO POS/DPOS EPO/Closed Panel PPO PPO Exclusion language has been updated to clarify that cochlear electromagnetic hearing devices are not considered cochlear implants. Mental health (serious mental illness health care, alcohol, or drug abuse) HMO POS/DPOS EPO/Closed Panel PPO PPO Language has been added to more clearly explain the exclusions for certain treatments for mental health care and alcohol abuse and dependency to avoid redundancy with other exclusions. Methadone maintenance treatment HMO POS/DPOS EPO/Closed Panel PPO PPO Language has been added to address coverage of in-network methadone maintenance treatment at $0 member cost-sharing. For plans with a deductible, the deductible must be met before the $0 cost-sharing applies. Oral surgery (dental services) HMO POS/DPOS EPO/Closed Panel PPO PPO Language has been updated to clarify that when oral surgery services are available under a member?s dental plan, Independence has the right to seek recovery from the dental plan. Termination of in-network hospital or in-network skilled nursing provider contract EPO/Closed Panel PPO PPO Language has been updated to clarify the responsibility of in-network hospitals and skilled nursing facilities whose provider contracts have been terminated. Travel vaccines HMO POS/DPOS EPO/Closed Panel PPO PPO Language has been revised to more clearly explain the exclusion of coverage for vaccines for travel or employment purposes. Treatment of sexual dysfunction HMO POS/DPOS EPO/Closed Panel PPO PPO Language has been updated to clarify the sexual dysfunction benefit exclusion to identify scenarios that fall under this exclusion. Women?s preventive services (diagnostic mammography)

Effective on or after January 1, 2018, based on when the member's plan benefits take effect.

HMO POS/DPOS EPO/Closed Panel PPO PPO Language has been updated to remove diagnostic mammography as a preventive service.

Effective January 1, 2018, the following change applies to members with an Independence prescription drug benefit:

Type of benefit/service Plans affected Change/clarification Drug tier exception process All plans with a pharmacy benefit The updated formulary exception policy defines which drug tiers are eligible for tier exceptions* and describes how member cost-sharing is applied if tier exceptions are approved. The updated policy also defines the criteria for requesting coverage of a non-formulary (non-covered) medication.

*Tier exceptions can only be requested for coverage of non-preferred drugs at the preferred drug tier for brand drugs or at the generic tier for generic products. Specialty drugs are not eligible for tier exception requests. Visit our website to read the policy.

Please call Customer Service at 1-800-ASK-BLUE with any questions.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
Connect with us     Facebook     Twitter     Flickr     YouTube     Walk the Talk    Independence Pinterest    Independence LinkedIn    Independence Instagram Site Map        Anti-Fraud        Privacy Policy        Legal        Disclaimer
© 2023 Independence Blue Cross.
Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.