Based on a recent analysis, we have updated the requirements for submitting a SOAP (Subjective, Objective, Assessment, and Plan) Progress Note through ePASS^® for Medicare Advantage HMO and PPO members, as well as certain commercial HMO, POS, and PPO members.

Our analysis showed that our ability to assist in closing remaining gaps is enhanced by receiving ePASS^® information as close to the visit as possible. It also reduces our outreach to members who have already had gaps closed. Therefore, the total eligible incentive amount will remain the same for each submission as long as it is submitted within 90 days of the patient?s visit.

The submission for the second visit will be eligible only if the visit occurred more than four months after the first visit for which you submitted the initial SOAP Progress Note. Additionally, there remains a limit of two submissions per member, per calendar year.

If you have any questions regarding SOAP Progress Notes or using ePASS^®, please contact Inovalon at 1-877-448-8125 . For any questions about the ePASS^® incentive or payment, please email us.