Independence has nearly completed the process of transitioning its membership to the new operating platform. Almost all commercial members have been migrated to the new platform, with this process being completed by March 2015. In addition, all Medicare Advantage HMO and PPO members were migrated to the new platform on January 1, 2015.

We are committed to working closely with our entire provider network as we complete this Business Transformation. We will continue to provide comprehensive communications and resources to support our members and provider network, both during and after the transition to the new platform. Visit our Business Transformation site where you will find several resources, including a communication archive and frequently asked questions. If you still have questions after reviewing these resources, email us.