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Upcoming address change for paper claims submissions

August 31, 2016

Effective December 1, 2016, providers who submit paper claims will need to send them to a new address. The current P.O. Boxes are being retired and a new single P.O. Box will be used for Keystone Health Plan East, PersonalChoice®, National PPO, and Independence BlueCard® claims.

  • Current:
  • Keystone Health Plan East
  • P.O. Box 69353
  • Harrisburg, PA 17106-9353
  • Personal Choice
  • P.O. Box 69352
  • Harrisburg, PA 17106-9352
  • New:
  • Claims Receipt Center
  • P.O. Box 211184
  • Eagan, MN 55121

We ask that you update any internal claims submission procedures and encourage you to start using the new addressas soon as possible to avoid any potential delays in claims processing. If you have any questions, please contactCustomer Service at 1-800-ASK-BLUE. Note: The Payer ID grids will be updated to reflect this change in address.

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