Skip Ribbon Commands
Skip to main content
Home Administrative Billing & Reimbursement BlueCard® Health and Wellness Medical PEAR portal Pharmacy Products Quality Management

NaviNet® transactions changes now implemented

October 14, 2013

Please note that all updates — originally scheduled to take effect on September 27, 2013, for the NaviNet web portal transactions listed below — have now been implemented. These updates include:Enhanced Transactions:Eligibility and Benefits InquiryEncounter SubmissionBlueExchange® (Eligibility and Benefits Inquiry; Claim Status Inquiry)Claim Status Inquiry (formally Accepted Claim Status Inquiry)Important reminder about member ID searches. When searching for members in the Eligibility and Benefits Inquiry, Claims Status Inquiry, or Encounter Submission transactions, please be sure to enter the complete member ID number from the member ID card. A Social Security number is not a valid option!Retiring Transactions:A/R Aging Report RequestView A/R Aging ReportsRejected Claim Status InquiryWe encourage you to visit the NaviNet Transaction Changes section of the IBC Business Transformation site for more information about upcoming changes that will affect you in the coming weeks. There you will find guides, webinars, and a communications archive.

NaviNet® is a registered trademark of NaviNet, Inc., an independent company.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
Connect with us     Facebook     Twitter     Flickr     YouTube     Walk the Talk    Independence Pinterest    Independence LinkedIn    Independence Instagram Site Map        Anti-Fraud        Privacy Policy        Legal        Disclaimer
© 2023 Independence Blue Cross.
Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.