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IBC has begun offering new qualified health plans both on and off the 
Health Insurance Marketplace. These commercial products are available to small 
groups and individuals for coverage beginning January 1, 2014, and include a 
lower-cost tiered provider network product called Keystone HMO Proactive.
Keystone HMO Proactive
We want to help members become informed consumers of health care by making 
them aware that there are cost differences among providers in our network for 
the same service depending on the physician or facility they choose. Keystone 
HMO Proactive has benefit designs with different member cost-sharing by tier 
and offers members lower out-of-pocket costs (e.g., copayment) for most 
services when they select or are referred to a provider in the Preferred 
benefit tier.
Our HMO network providers have been categorized into one of three benefit 
tiers for Keystone HMO Proactive:
- Tier 1 ? Preferred: Members pay the lowest cost-sharing for most 
services.
- Tier 2 ? Enhanced: Members pay a higher cost-sharing for most 
services compared to Tier 1 ? Preferred.
- Tier 3 ? Standard: Members pay the highest cost-sharing for most 
services.
Note: Certain services have the same cost-sharing for all benefit 
tier levels, including emergency room, ambulance, urgent care, pharmacy, 
behavioral health, transplants, outpatient laboratory, imaging, and 
physical/occupational therapy.
New resource available online
Visit the new page on our website that is dedicated to provider-specific 
information for Keystone HMO Proactive. This page explains the criteria used 
for benefit tier placement and answers some frequently asked questions about 
Keystone HMO Proactive.
To access this page, go to www.ibx.com/providers, select Tools 
and Resources from the Providers tab, and then select Tiered and Limited 
Network Products.
If you have questions about these new products or about your benefit tier 
placement, please contact your Network Coordinator.
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