As a reminder, effective July 1, 2014, IBC has selected Laboratory Corporation of America^® Holdings (LabCorp) as our exclusive nationally based provider of outpatient laboratory services. Also effective July 1, 2014, IBC?s contract with Quest Diagnostics^® laboratories will end, and Quest Diagnostics will be an out-of-network provider. This change applies to all Blue-branded product lines and members (i.e., Personal Choice^®, Keystone Health Plan East, and Independence Administrators), including individual, group commercial, and Medicare Advantage members, for services rendered in the Philadelphia five-county region and contiguous counties (i.e., the counties that surround the five-county IBC service area).

As a reminder, your Professional Provider Agreement with IBC requires you to direct members and/or their lab specimens to a participating outpatient laboratory provider, except in an Emergency, as otherwise described in the applicable Benefit Program Requirements, or as otherwise required by law.

Establish your electronic interfaces with LabCorp

LabCorp offers a variety of test ordering and result delivery solutions that provide the flexibility to meet your needs, including several electronic options, like LabCorp Beacon^®. If you haven?t already, we strongly suggest that you contact LabCorp at 1-888-295-5915 as soon as possible to establish your preferred electronic interfaces.

For more information

We encourage you to review the information posted on the LabCorp-dedicated section of our Provider News Center at www.ibx.com/pnc/lab, including frequently asked questions, a list of LabCorp?s new patient service centers in the five-county IBC service area, a list of other currently contracted laboratories that will remain in our network in addition to LabCorp, and an archive of communications related to this change.

If you have any questions about this change, please email us.