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​​​COVID-19 (Coronavirus): ​​DME requirements reinstated

July 1, 2021

This article was revised on July 1, 2021, to update the coverage position.

Effective July 1, 2021, Independence has reinstated requirements for commercial members who need Durable Medical Equipment (DME). The reinstated requirements include:

  • face-to-face evaluation by a healthcare provider (through telemedicine)
  • signature and proof of delivery

Independence will continue to waive DME replacement and proof of delivery requirements for Medicare Advantage members effective March 6, 2020, through the duration of the public health emergency.

In addition, Independence will not enforce clinical indications for coverage for certain respiratory, infusion pump, and therapeutic continuous glucose monitors for Medicare Advantage members from March 6, 2020, through the duration of the public health emergency.

Independence is committed to providing our members with access to the care they need during the COVID-19 pandemic. We encourage all Independence members and providers to visit our dedicated COVID-19​ webpage regularly for the latest news and updates. We will continue to evaluate member needs as the situation changes.

Learn more

For a list of the impacted policies and information about the requirements for Medicare Advantage members, read the Medical and Claim Payment Policy News Article.

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This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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