Independence allows participating providers easy access to the latest news and information relevant to the provider community. As COVID-19 (coronavirus) continues to spread, now more than ever, it’s important to adapt the communication channel that allows for a quick distribution of information.

We want our provider community to stay informed. Sign up now to receive the latest information from Independence, including:

• Partners in Health Update^SM, which includes changes to claim payment and medical policies, updates to our administrative procedures, and more!
• Medical Director emails (restricted to participating providers)
• Provider Bulletins (restricted to certain contracted providers)
• General news from Provider Communications

Sign up today!

If you do not currently receive emails from Independence, please fill out the Provider Communications Email Sign-up Form to be added to our email distribution.

To ensure your request is processed in a timely manner, be sure to complete the form in its entirety. Include your contact and office information, your National Provider Identifier (NPI) number, and select your specialty from the drop-down list.* This information allows us to send targeted communications based on information related to your provider type and specialty.

To prevent your company firewall from marking our email messages as spam, please add Independence (provcommrequests@ibx.com) to your email address book and provide your information services or information technology contacts with the domains and IP addresses listed on our website.

*NPI number is not required for third-party billing agencies.

To ensure your privacy, all information will be sent via a secure connection. Independence will not disclose any personal information to outside persons or entities unless we have written consent or unless authorized by law. For more information about our privacy policy, visit the privacy section of our website.