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Be prepared for provider authentication when contacting Provider Services

July 19, 2022

​To ensure the privacy and security of our providers, we ask that you have the following information on hand when calling Independence Blue Cross:

  • Provider NPI
  • Physical address associated with the given NPI
  • Telephone number associated with the given NPI

This information will help us authenticate the provider organization or office that is calling so we can more quickly assist you.​

This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.