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PEAR portal

Using a single sign on, the Provider Engagement, Analytics & Reporting (PEAR) portal
connects participating providers* to multiple digital tools to help them provide quality care to their patients.
Learn how the PEAR portal can benefit your organization below and read the latest communications.

Applications

Access

Roles

Training

All

Question

Where can I get the latest updates on the PEAR portal and its applications?
Updates to PEAR and its applications are posted in the Notification Center found on the PEAR home page. Messages are flagged by application, plan, and provider type. Registered End Users can customize their view of Notifications by adding filters. Updates may also be sent to affected PEAR users via email.
Category: Training


Where can I access support materials?
A variety of training materials are available on the PEAR portal Help Center. There are also overview materials available here.
Category: Training


Who can I contact if I have questions?
You can contact PEAR Support at 1-833-444-PEAR (1-833-444-7327) with any additional questions related to the PEAR portal.
Category: Training


Need PEAR portal training resources?
Review these overview training resources for an introduction to PEAR. Once you have access, you can find additional training resources on the PEAR Help Center. PEAR portal: What is the PEAR portal PEAR Portal 101 PAT: Managing Access in PEAR PEAR Analytics & Reporting: PEAR Analytics & Reporting 101 PEAR Practice Management: PEAR Practice Management Overview What is PEAR Practice Management Announcement video PEAR Comprehensive Visit: What is PEAR Comprehensive Visit
Category: Training

Communications

PEAR
2023 Updates
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  Reminder: CAA mandates validation of your provider data every 90 days to avoid suppression from our directory Posted: 6/28/2023
- •
  Member demographics now available on our provider PEAR portal Posted: 5/30/2023
- •
  Register now for the PEAR portal Posted: 5/24/2023
- •
  Reminders for when your PEAR account is locked Posted: 4/17/2023
- •
  CAA mandates validation of your provider data every 90 days to avoid suppression from our directory Posted: 3/31/2023
PEAR
2022 Updates
- •
  CAA mandates validation of your provider data every 90 days to avoid suppression from our directory Posted: 12/28/2022
- •
  Updated PEAR portal License Agreement Posted: 11/30/2022
- •
  CAA mandates validation of your provider data every 90 days to avoid suppression from our directory Posted: 9/28/2022
- •
  Avoid calling: Take these steps to track claim status Posted: 9/27/2022
- •
  Ensure all users are appropriately provisioned for the PEAR portal Posted: 9/8/2022
- •
  Validate your provider data every 90 days to avoid suppression from our directory Posted: 6/29/2022
- •
  Gaining PEAR portal access for third-party organizations Posted: 6/13/2022
- •
  Claim investigation and corrected claim submission procedures Posted: 6/6/2022
- •
  How to obtain access to the PEAR portalPosted: 5/24/2022
- •
  Please attest your provider data to avoid suppression from our directory Posted: 4/27/2022
- •
  CAA mandates compliance for provider directory data Posted: 3/24/2022
- •
  New Claim Offsets Report available Posted: 1/31/2022
- •
  PEAR PM self-service requirements now in effectPosted: 1/4/2022
PEAR
2021 Updates
- •
  PEAR PM: Self-service tips – Authorizations Posted: 12/20/2021
- •
  PEAR PM: Self-service tips – Claim review requests Posted: 12/15/2021
- •
  PEAR PM: Self-service tips – Claim status Posted: 12/8/2021
- •
  PEAR PM: Self-service tips – Member eligibility Posted: 12/2/2021
- •
  Upcoming PEAR PM self-service requirements Posted: 11/18/2021
- •
  Use the PEAR portal daily for patient care Posted: 11/11/2021
- •
  Locked out when attempting to log onto PEAR? Posted: 8/4/2021
- •
  New guides to assist providers in closing care gaps Posted: 4/26/2021
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  Physical therapy and occupational therapy precertification through PEAR portal Posted: 3/31/2021
- •
  Payment Rosters moving to PEAR ARPosted: 3/8/2021
PEAR
2020 Updates
- •
  We are moving to the PEAR portal! Posted: 12/21/2020
- •
  Coming soon to the PEAR portal: PEAR Comprehensive Visit Posted: 10/23/2020
- •
  Coming soon to the PEAR portal: PEAR Practice Management Posted: 9/2/2020
- •
  The Benefits of IndexPro^TM: Getting patients ready for the fall seasonPosted: 8/11/2020
- •
  Specialist reports now available on IndexPro^TMPosted: 8/3/2020
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  The Benefits of IndexPro^TM: Keeping patients up to date with vaccinationsPosted: 7/28/2020
- •
  The Benefits of IndexPro^TM: Creating outreach listsPosted: 7/21/2020
- •
  The Benefits of IndexPro^TM: Achieving five starsPosted: 7/14/2020
- •
  The Benefits of IndexPro^TM: Closing gaps in carePosted: 7/7/2020
- •
  Introducing a new series: The Benefits of IndexPro^TMPosted: 6/30/2020
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  PEAR portal end-user management: Key definitions and best practices Posted: 6/2/2020
- •
  Register now! Use our PEAR portal to manage clinical and financial activities Posted: 1/13/2020
PEAR
2019 Updates
- •
  Introducing the new PEAR portal for managing clinical and financial activitiesPosted: 10/4/2019

*Only participating providers in an Independence network can obtain access to the PEAR portal.

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